Cancellations/Refunds/Exchanges
We do not accept cancellations, do not offer refunds or exchanges. All sales are final. Please contact us should you have any issues with your order.
We are not responsible for any lost or damaged packages.
You may file a claim with USPS.
Customs & Import Taxes
Buyers are responsible for any customs and import taxes that may apply. Okay Onji is not responsible for delays due to customs.
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